{"id":36336,"date":"2020-12-14T00:01:07","date_gmt":"2020-12-14T07:01:07","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=36336"},"modified":"2023-08-10T08:57:34","modified_gmt":"2023-08-10T14:57:34","slug":"chris-fisher","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/chris-fisher\/","title":{"rendered":"Chris Fisher"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><figure id=\"attachment_36337\" aria-describedby=\"caption-attachment-36337\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-36337\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2020\/11\/30075634\/IMG_0382-scaled-e1606748331436.webp\" alt=\"\" width=\"640\" height=\"480\" srcset=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2020\/11\/30075634\/IMG_0382-scaled-e1606748331436.webp 800w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2020\/11\/30075634\/IMG_0382-scaled-e1606748331436-300x225.webp 300w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2020\/11\/30075634\/IMG_0382-scaled-e1606748331436-768x576.webp 768w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2020\/11\/30075634\/IMG_0382-scaled-e1606748331436-150x113.webp 150w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2020\/11\/30075634\/IMG_0382-scaled-e1606748331436-200x150.webp 200w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-36337\" class=\"wp-caption-text\">Chris Fisher located a patient&#8217;s truck in the parking lot at UCHealth Memorial Hospital North, retrieved several bills and made sure they got mailed. Photo by UCHealth.<\/figcaption><\/figure>\n<h2><strong>Patient access staffer goes beyond signature for patient<\/strong><\/h2>\n<p>For 10 hours a day, four days a week, Chris Fisher gets signatures.<\/p>\n<p>As a patient access registrar, the outgoing 32-year-old former sales professional obtains signatures on forms required for admission to UCHealth Memorial Hospital North\u2019s Emergency Department as well as when patients leave or transfer.<\/p>\n<p>Most interactions are routine. Others offer the opportunity for a personal connection such as Fisher\u2019s work with a man whose worries extended beyond his illness.<\/p>\n<p>\u201cHe was so stressed,\u201d Fisher said of the patient. \u201cHe wasn\u2019t worried about being sick. He trusted us to take care of him. But he was really anxious because he was afraid his bills weren\u2019t going to get paid. He kept repeating to me that he had to get his bills out. It was really bothering him.\u201d<\/p>\n<p>As Fisher evaluated solutions, including one common to his generation but not to the patient\u2019s \u2013 downloading an app and paying bills online \u2013 he settled on a solution.<\/p>\n<p>\u201cHe gave me a very detailed description of his truck, where it was parked and where the plastic bag was inside it that held his bills,\u201d Fisher said. \u201cHe handed me his keys. I was able to find his truck immediately. It was exactly where he said it would be and so were the bills that needed to be mailed.\u201d<\/p>\n<p>Fisher retrieved the bills and noticed some were missing stamps. He purchased stamps at the hospital gift shop, applied them, and dropped the bills in a mailbox. Later, he returned the truck\u2019s keys to the patient, shared his actions, and turned down an offer for reimbursement.<\/p>\n<p>A handshake was all the reward he needed.<\/p>\n<p>\u201cIt was the right thing to do,\u201d Fisher said. \u201cIf I can do something to ease a patient\u2019s burden and in some small way help them out, I\u2019m going to do it. That\u2019s why we\u2019re all here.\u201d<\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><div class=\"su-row\">\n<div class=\"su-column su-column-size-2-3 su-column-centered\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><strong><span style=\"font-family: 'Arial',sans-serif;color: #930718\">You Make Extraordinary Possible<\/span><\/strong><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\">Together, we recognize and honor the qualities within ourselves by shining a spotlight on how each and every one of us improve lives in big ways and small.<\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><a href=\"https:\/\/uchealthpoints.isrewards.com\/Recognition\/Award\/FormFlex.aspx?pr=JAwX5qZPSOA=&#038;m=N\" class=\"su-button su-button-style-flat\" style=\"color:#FFFFFF;background-color:#A22343;border-color:#821c36;border-radius:56px\" target=\"_self\"><span style=\"color:#FFFFFF;padding:0px 26px;font-size:20px;line-height:40px;border-color:#be657c;border-radius:56px;text-shadow:none\"> Share a story<\/span><\/a><\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><\/div><\/div>\n<\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Patient access staffer goes beyond signature for patient For 10 hours a day, four days a week, Chris Fisher gets signatures. As a patient access registrar, the outgoing 32-year-old former sales professional obtains signatures on forms required for admission to UCHealth Memorial Hospital North\u2019s Emergency Department as well as when patients leave or transfer. Most [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":36337,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"on","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"Relevanssi image attachment filter Relevanssi index exclude","footnotes":""},"categories":[1],"tags":[4826],"class_list":["post-36336","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-you-make-extraordinary-possible"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Chris Fisher - 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