{"id":70290,"date":"2023-06-22T07:00:31","date_gmt":"2023-06-22T13:00:31","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=70290"},"modified":"2023-08-10T08:07:44","modified_gmt":"2023-08-10T14:07:44","slug":"andrea-hooley","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/andrea-hooley\/","title":{"rendered":"Andrea Hooley"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><figure id=\"attachment_70291\" aria-describedby=\"caption-attachment-70291\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-70291\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2023\/06\/13133029\/Andrea-Hooley-YMEP-web.webp\" alt=\"A photo of Marc Townsend and Andrea Hooley\" width=\"640\" height=\"466\" \/><figcaption id=\"caption-attachment-70291\" class=\"wp-caption-text\">Marc Townsend and Andrea Hooley<\/figcaption><\/figure>\n<p><strong>Community health nurse helps patient realize goal of publishing book<\/strong><\/p>\n<p>Over 30 years ago, Marc Townsend started writing a book about the meaning of everything. This spring, a UCHealth nurse helped him get it published.<\/p>\n<p>Townsend brought the manuscript in a wrinkled McDonald\u2019s bag to Andrea Hooley, RN care coordinator with Medicaid Accountable Care Collaborative (MACC) team at UCHealth.<\/p>\n<p>\u201cOnly she could help me do it,\u201d Townsend said.<\/p>\n<p>The book, \u201cThe Truth about God and the Universe the Basics,\u201d is available on <a id=\"\" href=\"https:\/\/www.amazon.com\/Truth-about-God-Universe-Basics-ebook\/dp\/B0BZ1NHPHB\/ref=sr_1_1?crid=3HBB0AD87RILD&amp;keywords=the+truth+about+god%2C+marc+townsend&amp;qid=1685739538&amp;sprefix=the+truth+about+god%2C+marc+townsend%2Caps%2C115&amp;sr=8-1\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>. It covers topics such as physics, metaphysics and astronomy.<\/p>\n<p>Hooley has worked with Townsend since 2017. He has schizophrenia, and he needed help navigating health care. Hooley supports him with coordinating appointments and arranging transportation, serving as a bridge between doctors.<\/p>\n<p>\u201cDespite the schizophrenia and the symptoms that come along with that, you know that he\u2019s a highly intelligent man,\u201d Hooley said. \u201cHe has his own way of seeing and articulating the world and the kind of science I don\u2019t understand.\u201d<\/p>\n<p>She said that when he showed her the manuscript, he also brought along a scanned version on a zip drive. She called a local library and learned that most self-publishing is done via Amazon. But the necessary email address and cell phone \u2013 for two-factor identification \u2013 weren\u2019t immediately available to Townsend, a septuagenarian who mostly hadn\u2019t caught up with the digital age.<\/p>\n<p>Through a series of office visits, Hooley helped him complete the process. And on April 17, he got to hold the book in his hands.<\/p>\n<p>\u201cIt was a lot of hard work \u2013 doing the work to get it published,\u201d Townsend said, adding that so far, he\u2019s received positive reviews.<\/p>\n<p>The MACC, part of UCHealth Community Health Improvement, supports patients who have complex behavioral health care needs or who have difficulty managing chronic conditions.<\/p>\n<p>Hooley previously was a float pool nurse with UCHealth Poudre Valley Hospital. She recognized how overwhelming the hospital experience can be for people on Medicaid, and how difficult it can be to remember instructions or obtain medications.<\/p>\n<p>\u201cI wanted to have long-term relationships with patients to see if that was effective,\u201d Hooley said.<\/p>\n<p>After about four years caring for patients in the hospital at PVH, she began supporting transitions of care with UCHealth Family Medicine Center residents before joining MACC in 2018.<\/p>\n<p>Stephen Thompson, manager of care coordination programs, said Hooley\u2019s work to support patients is exemplary.<\/p>\n<p>\u201cShe is clinically trained as an RN, but beyond that, has a special ability to connect with patients of all types, has a keen understanding of social determinants of health and how they play into health outcomes, is consistently professional and highly engaged, and &#8212; as evidenced with this client story &#8212; goes above and beyond in her role with MACC for her clients as a matter of routine,\u201d Thompson said.<\/p>\n<p>Hooley said the book was a \u201cfun goal\u201d to pursue with Townsend.<\/p>\n<p>\u201cUsually the goals are like managing a health condition or connecting with certain providers. It\u2019s a very gratifying role, because you get to see things through when people engage,\u201d she said. \u201cI\u2019ve always had a heart for this patient population.\u201d<\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><div class=\"su-row\">\n<div class=\"su-column su-column-size-2-3 su-column-centered\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><strong><span style=\"font-family: 'Arial',sans-serif;color: #930718\">You Make Extraordinary Possible<\/span><\/strong><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\">Together, we recognize and honor the qualities within ourselves by shining a spotlight on how each and every one of us improve lives in big ways and small.<\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><a href=\"https:\/\/uchealthpoints.isrewards.com\/Recognition\/Award\/FormFlex.aspx?pr=JAwX5qZPSOA=&#038;m=N\" class=\"su-button su-button-style-flat\" style=\"color:#FFFFFF;background-color:#A22343;border-color:#821c36;border-radius:56px\" target=\"_self\"><span style=\"color:#FFFFFF;padding:0px 26px;font-size:20px;line-height:40px;border-color:#be657c;border-radius:56px;text-shadow:none\"> Share a story<\/span><\/a><\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><\/div><\/div>\n<\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Community health nurse helps patient realize goal of publishing book Over 30 years ago, Marc Townsend started writing a book about the meaning of everything. This spring, a UCHealth nurse helped him get it published. Townsend brought the manuscript in a wrinkled McDonald\u2019s bag to Andrea Hooley, RN care coordinator with Medicaid Accountable Care Collaborative [&hellip;]<\/p>\n","protected":false},"author":2242,"featured_media":70291,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"on","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"Relevanssi image attachment filter Relevanssi index exclude","footnotes":""},"categories":[1],"tags":[4826],"class_list":["post-70290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-you-make-extraordinary-possible"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Andrea Hooley - UCHealth Today<\/title>\n<meta name=\"description\" content=\"Community health nurse helps patient realize goal of publishing book Over 30 years ago, Marc Townsend started writing a book about the meaning of everything. 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