{"id":81897,"date":"2025-04-10T11:00:34","date_gmt":"2025-04-10T17:00:34","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=81897"},"modified":"2025-04-10T10:02:10","modified_gmt":"2025-04-10T16:02:10","slug":"our-stories-alyssa-broyles-kate-gress-jeran-kern","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/our-stories-alyssa-broyles-kate-gress-jeran-kern\/","title":{"rendered":"Alyssa Broyles, Kate Gress, Jeran Kern"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><figure id=\"attachment_81913\" aria-describedby=\"caption-attachment-81913\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-81913\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2025\/04\/09181146\/UCHealth-EMS-team-1.webp\" alt=\"A YMEP photo of Kate Gress, Alyssa Broyles and Jeran Kern. \" width=\"640\" height=\"399\" \/><figcaption id=\"caption-attachment-81913\" class=\"wp-caption-text\">From left, Kate Gress, Alyssa Broyles and Jeran Kern. Photo credit: Katherine Godsey.<\/figcaption><\/figure>\n<h2><strong>Extraordinary care delivered via \u2018daunting\u2019 ambulance transfer<\/strong><\/h2>\n<p>For UCHealth Emergency Medical Services (EMS), most patient transfers by ambulance are no more than a city or two away. But when a patient with quadriplegia and complex needs required a ride hundreds of miles to a skilled rehabilitation facility, the EMS team stepped up to make it happen.<\/p>\n<p>Alyssa Broyles, emergency medical technician; Kate Gress, EMS supervisor; and Jeran Kern, paramedic, took excellent care of the patient during the hours on the road.<\/p>\n<p>\u201cHe was so kind,\u201d Kern said. \u201cHe was pleasant from the beginning \u2013 it was easy to just to conversate with him. We were kind of worried he would be anxious.\u201d<\/p>\n<p>The patient, who had been hospitalized for several weeks, required specialized care. In seeking a rehab center, case management faced numerous rejections due to coverage limitations and bed availability. When they finally found a facility willing to accept the patient, another hurdle remained: getting him there.<\/p>\n<p>\u201cThe logistics were daunting,\u201d said Kevin Waters, senior director of hospital care. \u201cBut what stood out most was what our on-duty supervisor, Mike Maner, recognized immediately: This was an opportunity to improve someone\u2019s life.\u201d<\/p>\n<p>Maner approached EMS leadership about the transport, coordinated with the hospital, and the team stepped in without hesitation. Broyles, Kern and Gress arrived to pick up the patient from the hospital in the morning to begin the journey.<\/p>\n<p>\u201cOur interactions with patients are generally so short-term, we normally don\u2019t get to know them,\u201d Gress said. \u201cTo spend an entire day with the patient is different for us. It was special to actually get a prolonged interaction with the patient.\u201d<\/p>\n<p>They gave him medications for comfort and repositioned his shoulder and neck every five minutes. They all played road trip games. At one point, they stopped at a gas station and got the patient a Dr. Pepper. Kern constructed a long straw so the patient would be able to drink it on his own.<\/p>\n<p>\u201cThings we perceive as small differences made a whole impact on this journey,\u201d Kern said.<\/p>\n<p>They reached their destination at night, leaving the patient with the rehab facility whose staff was attentive and reassuring.<\/p>\n<p>\u201cWe each got a hotel room,\u201d Gress said. \u201cIt was exhausting, mentally and emotionally. That\u2019s the longest I\u2019ve continually provided care, ever.\u201d<\/p>\n<p>The next morning, the three returned in the ambulance.<\/p>\n<p>\u201cTaking care of him, I felt grateful for being able to get him where he needed to go,\u201d Broyles said. \u201cHe was so unfortunate, but nothing was bringing him down. So it really made the whole trip worth it.\u201d<\/p>\n<p>Broyles joined UCHealth in 2022 as an EMT and \u201cit\u2019s set the course for the rest of my life,\u201d she said, adding that she\u2019s now in paramedic school.<\/p>\n<p>Gress started her career in EMS in 2013, joining UCHealth in 2014 and later becoming a paramedic. Her father was an emergency responder. \u201cI always admired that he was able to help people out in a time of need,\u201d Gress said.<\/p>\n<p>Kern joined UCHealth in 2018 as an EMT and was partnered with Gress, who was a paramedic student at the time. Kern said Gress inspired her decision to become a paramedic.<\/p>\n<p>\u201cShe was an amazing patient advocate,\u201d Kern said. \u201cI just wanted to continue that.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><div class=\"su-row\">\n<div class=\"su-column su-column-size-2-3 su-column-centered\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<p style=\"text-align: center\"><strong>You Make Extraordinary Possible<\/strong><\/p>\n<p style=\"text-align: center\">Together, we recognize and honor the qualities within ourselves by shining a spotlight on how each and every one of us improve lives in big ways and small.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/uchealthpoints.isrewards.com\/Recognition\/Award\/FormFlex.aspx?pr=JAwX5qZPSOA=&#038;m=N\" class=\"su-button su-button-style-flat\" style=\"color:#FFFFFF;background-color:#A22343;border-color:#821c36;border-radius:56px\" target=\"_self\"><span style=\"color:#FFFFFF;padding:0px 26px;font-size:20px;line-height:40px;border-color:#be657c;border-radius:56px;text-shadow:none\"> Share a story<\/span><\/a>\n<p style=\"text-align: center\"><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Extraordinary care delivered via \u2018daunting\u2019 ambulance transfer For UCHealth Emergency Medical Services (EMS), most patient transfers by ambulance are no more than a city or two away. But when a patient with quadriplegia and complex needs required a ride hundreds of miles to a skilled rehabilitation facility, the EMS team stepped up to make it [&hellip;]<\/p>\n","protected":false},"author":2242,"featured_media":81913,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"on","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"Relevanssi image attachment filter Relevanssi index exclude","footnotes":""},"categories":[1],"tags":[4826],"class_list":["post-81897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-you-make-extraordinary-possible"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Alyssa Broyles, Kate Gress, Jeran Kern - UCHealth Today<\/title>\n<meta name=\"description\" content=\"Extraordinary care delivered via \u2018daunting\u2019 ambulance transfer For UCHealth Emergency Medical Services (EMS), most patient transfers by ambulance are no more than a city or two away. But when a patient with quadriplegia and complex needs required a ride hundreds of miles to a...\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alyssa Broyles, Kate Gress, Jeran Kern\" \/>\n<meta property=\"og:description\" content=\"Extraordinary care delivered via \u2018daunting\u2019 ambulance transfer For UCHealth Emergency Medical Services (EMS), most patient transfers by ambulance are no more than a city or two away. But when a patient with quadriplegia and complex needs required a ride hundreds of miles to a skilled rehabilitation facility, the EMS team stepped up to make it [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.uchealth.org\/today\/our-stories-alyssa-broyles-kate-gress-jeran-kern\/\" \/>\n<meta property=\"og:site_name\" content=\"UCHealth Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uchealthorg\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-10T17:00:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2025\/04\/09181146\/UCHealth-EMS-team-1.jpg\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Robert Allen, UCHealth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@uchealth\" \/>\n<meta name=\"twitter:site\" content=\"@uchealth\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Robert Allen, UCHealth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/\"},\"author\":{\"name\":\"Robert Allen, UCHealth\",\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/#\\\/schema\\\/person\\\/ea66df10f5e7370a1fc268118426ade1\"},\"headline\":\"Alyssa Broyles, Kate Gress, Jeran Kern\",\"datePublished\":\"2025-04-10T17:00:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/\"},\"wordCount\":647,\"publisher\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/uchealth-wp-uploads.s3.amazonaws.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/04\\\/09181146\\\/UCHealth-EMS-team-1.webp\",\"keywords\":[\"You make extraordinary possible\"],\"articleSection\":[\"UCHealth\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/\",\"url\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/\",\"name\":\"Alyssa Broyles, Kate Gress, Jeran Kern - UCHealth Today\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/uchealth-wp-uploads.s3.amazonaws.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/04\\\/09181146\\\/UCHealth-EMS-team-1.webp\",\"datePublished\":\"2025-04-10T17:00:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.uchealth.org\\\/today\\\/our-stories-alyssa-broyles-kate-gress-jeran-kern\\\/#primaryimage\",\"url\":\"https:\\\/\\\/uchealth-wp-uploads.s3.amazonaws.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/04\\\/09181146\\\/UCHealth-EMS-team-1.webp\",\"contentUrl\":\"https:\\\/\\\/uchealth-wp-uploads.s3.amazonaws.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/04\\\/09181146\\\/UCHealth-EMS-team-1.webp\",\"width\":750,\"height\":467,\"caption\":\"From left, Kate Gress, Alyssa Broyles and Jeran Kern. 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